topic Re: Chromecast with Google TV second account voice match in Streaming

Chromecast with Google TV second account voice match

Silvermystic — Mon, 29 Nov 2021 13:51:32 GMT

I setup a CCwGTV under my wife's account and everything seems to be working. I added my account as an "other" account and I can use Google assistant from a home mini to turn the device on and off but I cannot use it play content. Additionally if I use the assistant via the remote it doesn't pick up my profile in Netflix automatically. I was able to set up voice match for my wife but when I looked in the assistant settings in the home app the CCwGTV wasn't a listed device. Since this is the only way to get 4k Chromecast now seems like a huge missing. Unless I'm missing something.

Any solutions for this yet?

Re: Chromecast with Google TV second account voice match

Metaroy — Fri, 07 Jan 2022 03:12:47 GMT

I've been waiting for voice match to work on CCwGTV since I purchased it... it worked perfectly fine with the older gen Chromcasts

Re: Chromecast with Google TV second account voice match

GarrettDS — Wed, 26 Jan 2022 21:46:55 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Chromecast with Google TV second account voice match

Metaroy — Thu, 27 Jan 2022 00:20:41 GMT

My wife and I each have an account on Netflix and when we had the old generation chromecast we could request the google home to play something and depending on who said it, chromecast would play from whoever's profile requested it (based on voice match). This doesn't work with CCwGTV.

Re: Chromecast with Google TV second account voice match

Jeran — Thu, 27 Jan 2022 17:04:49 GMT

Hey there Metaroy,

That was a pretty cool feature on the older Chromecast devices, and I would personally like to see it return as well. If you have the time, would you be able to submit feedback via Google TV to let Google know that this is something you'd like to have again? I know Google plans on adding more functionality when it comes to second accounts on the Chromecast with Google TV, but I am not aware of all the planned features.

Best regards,

Jeran

Re: Chromecast with Google TV second account voice match

Metaroy — Fri, 28 Jan 2022 23:22:37 GMT

I submitted this feedback per the suggestion

Re: Chromecast with Google TV second account voice match

Jeran — Tue, 01 Feb 2022 22:12:32 GMT

Awesome, thank you for doing that! While Google won't respond directly back to you, submitting feedback is the best way to ask for features or report bugs. In the meantime, did you have any other questions or concerns we can address?

Best regards,

Jeran

Re: Chromecast with Google TV second account voice match

Metaroy — Tue, 01 Feb 2022 22:17:40 GMT

I'm a product manager for Rockwell Automation so I TOTALLY get it; I'll just wait and hope 100,000 other people complain about it too 😄

Re: Chromecast with Google TV second account voice match

Jeran — Thu, 03 Feb 2022 17:12:05 GMT

Thank you for your understanding! I'll go ahead and submit feedback on this as well, so we only need 99,998 more people 😉 If you don't have any more questions or concerns, I'll go ahead and lock up this thread in 24 hours.

Best regards,

Jeran

Re: Chromecast with Google TV second account voice match

Metaroy — Thu, 03 Feb 2022 18:33:30 GMT

Fine by me 🙂

Re: Chromecast with Google TV second account voice match

Jeran — Fri, 04 Feb 2022 16:51:21 GMT

Hey there!

We haven't heard back from Silvermystic, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Garrett!

Best regards,
Jeran