topic Re: Using Chromecast Ultra over Ethernet in Streaming

Using Chromecast Ultra over Ethernet

kebugcheck — Sun, 23 Jan 2022 07:14:25 GMT

I have a Chromecast Ultra. I need to use it in a place with Ethernet connection but too far from stable WiFi signals. I set it up by placing it near the WiFi signal. Everything went fine and I was able to cast video to it.

However, when I move the device to its designated place and plug in Ethernet cable, it no longer works because it cannot connect to the WiFi. The Ethernet cable connects to the same network in which the Chromecast Ultra device was set up in.

Does Chromecast Ultra has to use WiFi, even if it has an Ethernet port?

Re: Using Chromecast Ultra over Ethernet

kebugcheck — Sun, 23 Jan 2022 07:59:27 GMT

It turns out that the other end of the Ethernet cable is connected to a defective port on the swtich. After changing it to a different port Chromecast works with Ethernet connection.

Re: Using Chromecast Ultra over Ethernet

JenniferV — Sun, 23 Jan 2022 16:44:42 GMT

Hi kebugcheck,

Woohoo! Glad to hear it's been sorted out. If you need help in the future, don't hesitate to reach back. We're here to help!

Best,

Jennifer

Re: Using Chromecast Ultra over Ethernet

JenniferV — Wed, 26 Jan 2022 17:09:29 GMT

Hey there,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Jennifer

Re: Using Chromecast Ultra over Ethernet

kebugcheck — Wed, 26 Jan 2022 18:21:12 GMT

Hi Jennifer,

Thanks for the follow up. It is working now.

However, I'm wondering if there are ways to set Chromecast to use Ethernet only even if there is WiFi signals? The place I'm using has spotty WiFi connection and that's why I'm using an Ethernet cable to ensure reliable connection.

It seems that Chromecast will connect to WiFi by default. My current workaround is to change the WiFi name so that it cannot connect to WiFi.

Re: Using Chromecast Ultra over Ethernet

JenniferV — Tue, 01 Feb 2022 00:22:11 GMT

Hi kebugcheck,

Sorry for the late response. Chromecast Ultra will always be connected to the WiFi. Ethernet is only used to boost or improve the connection of the Chromecast Ultra. We'll take this as feedback as we are always looking for ways to improve our products and their features.

Thanks,

Jennifer

Re: Using Chromecast Ultra over Ethernet

Jeran — Fri, 04 Feb 2022 16:49:45 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Using Chromecast Ultra over Ethernet

kebugcheck — Fri, 04 Feb 2022 17:28:43 GMT

Not really. As @JenniferV mentioned above, I just want to give a feedback to the product team that maybe in the future generations of Chromecast, it can offer an option like "Ethernet Only" mode.

Re: Using Chromecast Ultra over Ethernet

Jeran — Fri, 04 Feb 2022 18:23:55 GMT

No problem, we really do appreciate all the feedback we can get! If you have the time, it's also beneficial to submit feedback via the Google Home app, but that is up to you. In the meantime, I'll go ahead and lock the thread. Feel free to make a new thread if you have any questions or concerns in the future.

Thank you for your help, Jennifer!

Best regards,
Jeran