topic Re: No connection after set up in Streaming

No connection after set up

Ellie88 — Sat, 05 Feb 2022 23:41:32 GMT

I have 2 2nd Gen Chromecasts and began having issues with them.
I done the factory resets on them and set them up as new devices, they set up fine and it then says good to start streaming however as soon as the set up is complete it says disconnected and the device cannot be found when I’m on my streaming apps.
I thought it may be because I have had them for a while so I went out yesterday and bought a 3rd gen Chromecast and I’m having exactly the same issue!
I even changed my internet provider because I thought there was an issue with that service.
has anyone experienced the same? I’m literally at a loss as I’ve done everything the Google home app has told me to.

Re: No connection after set up

Eureka — Sun, 06 Feb 2022 18:07:16 GMT

Could it be the Access Point isolation settings are not disabled on your router? Look up your router manual to find out how to disable AP isolation.

Whatever it is, it's obviously not the Chromecast device or the internet provider. By elimination, it sounds like router settings or electrical interference???

Re: No connection after set up

Jeran — Fri, 11 Feb 2022 16:28:52 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: No connection after set up

Jeran — Thu, 17 Feb 2022 16:47:24 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: No connection after set up

Jeran — Fri, 18 Feb 2022 17:02:45 GMT

Hey there!

We haven't heard back from Ellie88, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Eureka!

Best regards,
Jeran