topic Re: There is notification like "Could not establish pairing. Please try to connect ..." on the phone in Streaming

There is notification like "Could not establish pairing. Please try to connect ..." on the phone

parkchangwook — Mon, 24 Jan 2022 13:11:15 GMT

After connecting WIFI with a phone, There was a notification like "'Could not establish pairing.
Please try to connect to the.."

The wifi worked well like browsing the internet.

May i ask you let me know the method of solving a problem.

Re: There is notification like "Could not establish pairing. Please try to connect ..." on the phone

JenniferV — Sun, 30 Jan 2022 23:03:14 GMT

Hi parkchangwook,

Thanks for reaching out. Let's sort this out. Could you tell us more about what's going on? What type of Chromecast do you have? What's the LED light status in your Chromecast device? Try the steps below:

Check if the Chromecast device is within 15 to 20 feet of the setup device and the Wi-Fi router.
Toggle Wi-Fi off and on from the setup device.
Reboot (restart) router.
Reboot your chromecast device.
Close and reopen the Google Home app.
Turn on Local Network Access if you are using an iOS device during setup.
Use a different mobile phone if one is available.
Perform a factory reset. Here's a guide: How to factory reset your Chromecast.

Keep me posted.

Best,

Jennifer

Re: There is notification like "Could not establish pairing. Please try to connect ..." on the phone

JenniferV — Wed, 02 Feb 2022 23:22:02 GMT

Hi there.

It's me again. I want to make sure you're all good — did those steps help?

Thanks,

Jennifer

Re: There is notification like "Could not establish pairing. Please try to connect ..." on the phone

JenniferV — Sat, 05 Feb 2022 23:29:43 GMT

Hi parkchangwook,

I just wanted to see if you still need help. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer

Re: There is notification like "Could not establish pairing. Please try to connect ..." on the phone

JenniferV — Sun, 06 Feb 2022 23:39:23 GMT

Hi parkchangwook,

Since we have not received any more replies for quite some time, I will lock this thread now.

Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Jennifer