topic not all albums available in Streaming

not all albums available

pe_skin — Wed, 15 Sep 2021 08:05:56 GMT

I use chromecast as a photoframe (stand by mode).

But I see not all google photo album in the selecting album list.

Why some albums are not there?

Re: not all albums available

Jeran — Wed, 29 Sep 2021 21:55:17 GMT

Hey there pe_skin,

I apologize about the late response, thank you for your patience! Were you able to fix that album issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

When did this issue start happening?
What troubleshooting steps have you already tried?
Are they not available in Ambient Mode on the Chromecast or the Google Home app?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,

Jeran

Re: not all albums available

Jeran — Mon, 04 Oct 2021 20:03:03 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: not all albums available

Jeran — Tue, 05 Oct 2021 20:13:47 GMT

Hey there!

We haven't heard back from pe_skin, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran