topic Re: Motorola chromecast hbo max in Streaming

Motorola chromecast hbo max

Alicia1946 — Tue, 25 Jan 2022 01:25:05 GMT

Hi, I have a Motorola E20 and I can't use the app Hbo max with chromecast (doasen't appear the buttom for conection), but only with Hbo I have that problem, the other app for streaming works fine, like Prime, YouTube, Netflix, Disney, I re install the app and restore the chromecast a few times.

Re: Motorola chromecast hbo max

JenniferV — Mon, 31 Jan 2022 22:05:58 GMT

Hi Alicia1946,

Thanks for reaching out. To confirm, is the cast button/icon missing in the HBO Max app? If so, please try the steps listed below:

Completely close the app and then reopen.
Reboot (restart) the router.
Reboot the Chromecast device.
Reboot your mobile phone.
Try to cast from another mobile device to isolate if it's a device issue.
Perform a factory reset on the Chromecast device. Here's a guide: How to factory reset your Chromecast.

Keep me posted.

Thanks,

Jennifer

Re: Motorola chromecast hbo max

Jeran — Thu, 03 Feb 2022 22:09:54 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Motorola chromecast hbo max

Jeran — Mon, 07 Feb 2022 16:45:13 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Motorola chromecast hbo max

Jeran — Tue, 08 Feb 2022 17:09:19 GMT

Hey there!

We haven't heard back from Alicia1946, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran