topic Re: Chromecast in Streaming

Chromecast

spjones — Wed, 09 Feb 2022 21:32:00 GMT

I recently moved and now I can’t get my chrome cast working cause it wants to connect to the old network? How do I fix this?
thank you

Re: Chromecast

Cathal_S — Wed, 09 Feb 2022 21:43:30 GMT

Hi spjones,

Have a look at the Chromecast help center links below that show you how to first factory reset your Chromecast.

https://support.google.com/chromecast/answer/6254654

And then set up the device for your new WiFi network.

https://support.google.com/chromecast/answer/2998456

Regards,

Cathal

Re: Chromecast

DoesNotCompute — Wed, 09 Feb 2022 21:59:46 GMT

Open your Google Home app on your phone or tablet and go to the Set Up Device button. This will set up a direct connection to your Chromecast and load your current WiFi info into it. You shouldn't need to factory reset anything. At least, I never have in the dozens of times I've added or moved a Chromecast.

Re: Chromecast

JenniferV — Mon, 14 Feb 2022 17:31:06 GMT

Hi folks,

Thanks for the help, Cathal_S and DoesNotCompute. I appreciate it.

@spjones, do you still need help? Feel free to let us know if you do. We're here to help.

Thanks,

Jennifer

Re: Chromecast

Jeran — Thu, 17 Feb 2022 17:38:59 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast

Jeran — Fri, 18 Feb 2022 17:55:20 GMT

Hey there!

We haven't heard back from spjones, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, everyone!

Best regards,
Jeran