topic Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video in Streaming

I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

Chris — Wed, 01 Sep 2021 23:35:11 GMT

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Brett Carlson 9487

Going to every single options menu possible on Facebook and my TV settings, turned off subtitles everywhere, but they are still there.

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

Chris — Wed, 01 Sep 2021 23:35:51 GMT

Hello

Please contact Facebook support about your issue and reply here with your findings.

-James M, Platinum Product Expert

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

brianjmurrell — Sat, 29 Jan 2022 02:11:38 GMT

How is this an accepted solution? It's not even any solution at all. It's not an invalid suggestion, it's just not a solution. Please revert this as an accepted solution.

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

Jeran — Fri, 04 Feb 2022 17:20:10 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

Jeran — Tue, 08 Feb 2022 16:56:16 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

brianjmurrell — Tue, 08 Feb 2022 16:57:36 GMT

I guess you can lock it if you want, but IMO, the original question has not been answered. Well, other than just finger-pointing that is.

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

Jeran — Thu, 10 Feb 2022 17:09:23 GMT

Hey there brianjmurrell,

I can try to help out a bit further, it's not a problem at all! When it comes to subtitles and the Chromecast, the content/app that is being casted is who provides the subtitles. The Chromecast itself just displays what it is being told to display. If you want to disable subtitles, you'd want to look at disabling them via the app's settings.

If disabling them via the app doesn't remove them, you may need to disconnect the cast, clear out the app's cache, and reconnect.

Let me know if that helps you out!

Best regards,

Jeran

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

Jeran — Thu, 17 Feb 2022 21:28:33 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

brianjmurrell — Fri, 18 Feb 2022 02:17:33 GMT

Clearly there is no real help to be had here, so no there is nothing else you can do to help.

Re: I want to turn off subtitles while using Chromecast Built IN while streaming a Facebook video

Jeran — Fri, 18 Feb 2022 16:51:27 GMT

In this scenario, there isn't much Google can do with Chromecast built-in being an open source software, and Facebook being the one who provides the subtitles. For now, I'll go ahead and lock up the thread. If you have any more questions or concerns in the future, feel free to create a new thread.

Have a good one!

Best regards,

Jeran