topic Re: Google TV home button on remote no longer working after Jan 2022 remote update in Streaming

Google TV home button on remote no longer working after Jan 2022 remote update

AI-G-TV — Thu, 03 Feb 2022 01:51:06 GMT

Did the latest Google tv remote update and home button no longer works.
I have paired remote a couple of times and restarted the unit. Also changed batteries with no luck.

Help and or support with this issues would be greatly appreciated.

Re: Google TV home button on remote no longer working after Jan 2022 remote update

GothamNY — Thu, 03 Feb 2022 18:50:27 GMT

Hey @AI-G-TV not sure if restarted means you just pulled the batteries out or what, but if you haven't already, I'd try a total factory reset of the remote following instructions here.

Re: Google TV home button on remote no longer working after Jan 2022 remote update

AI-G-TV — Thu, 03 Feb 2022 20:45:47 GMT

Hi , I removed batteries and then paired the remote.

If I do a total factory reset will I need setup all my other streaming servers again😣?

Re: Google TV home button on remote no longer working after Jan 2022 remote update

GothamNY — Thu, 03 Feb 2022 23:41:23 GMT

Yes the device will return to the way it was when it was taken out of the box. The question is which is more important: a working home button or having to set up everything again with streaming servers. The only thing you should need to reset is the remote, it's not going to reset the CCwGTV device, if that's what you mean by servers, just the remote. You will need to re-pair it with the tv, speakers or whatever.

If it's under warranty or you have to buy a new one because it's found it was broken by fall or something you'll still have to set up the devices again. If a factory reset works, you've saved money and waiting.

Re: Google TV home button on remote no longer working after Jan 2022 remote update

Jeran — Wed, 09 Feb 2022 23:49:16 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Google TV home button on remote no longer working after Jan 2022 remote update

Jeran — Thu, 17 Feb 2022 16:55:57 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Google TV home button on remote no longer working after Jan 2022 remote update

Jeran — Fri, 18 Feb 2022 17:08:19 GMT

Hey there!

We haven't heard back from AI-G-TV, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, GothamNY!

Best regards,
Jeran