topic Re: Chromecast remote in Streaming

Chromecast remote

Kbbm — Tue, 07 Dec 2021 22:12:29 GMT

My Chromecast remote does not work. Changed batteries. No light when trying to re-pair or factory reset the remote.

I have had so many issues with my Chromecast this is so ridiculous.

Re: Chromecast remote

Raoulvm — Wed, 08 Dec 2021 18:14:31 GMT

Same here,

Bought a 'new' device (it seemslike it was send back).

Unfortunately I bought it in the states and took it to europe..

Any solutions?

Re: Chromecast remote

Jeran — Thu, 10 Feb 2022 21:53:09 GMT

Hey there Kbbm,

I apologize about the late response, thank you for your patience! Were you able to fix that remote issue? If not, I'd be happy to help out, as I know I would be rather annoyed as well. Let me just ask you some questions about what's happening:

When did this issue start happening?
What is the firmware version of your Chromecast?
How long ago did you purchase the Chromecast?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast remote

Raoulvm — Wed, 16 Feb 2022 10:24:44 GMT

Dear Jeran,

Thank you for your reply.
The problem is fixed! In the end I got support with Google via Facebook.
They managed to give me an special reset-method which made re-connect the remote!

Happy camper (:

Re: Chromecast remote

Jeran — Tue, 22 Feb 2022 21:50:35 GMT

Hey there Raoulvm,

Awesome, I am glad to hear that your issue was resolved, thank you for letting me know!

Best regards,

Jeran

Re: Chromecast remote

Jeran — Tue, 22 Feb 2022 21:58:55 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast remote

Jeran — Mon, 28 Feb 2022 18:59:45 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast remote

Jeran — Tue, 01 Mar 2022 19:08:38 GMT

Hey there!

We haven't heard back from Kbbm, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran