topic Re: Same internet provider, new modem, can't cast netflix etc. in Streaming

Same internet provider, new modem, can't cast netflix etc.

Dermot — Mon, 07 Feb 2022 16:12:40 GMT

Hello

I just installed a new modem and am unsure how to cast netflix as the password is different. Unsure what generation the chromecast is. Purchased it in 2017.

Re: Same internet provider, new modem, can't cast netflix etc.

Byteguy — Mon, 07 Feb 2022 20:41:48 GMT

Your Chromecast device will be asking for help because it can't login to your old network.

If your network NAME stayed the same but only the password changed, you can use these instructions;

https://support.google.com/googlenest/answer/6273434

If your network name also changed, go through Setup again in the Google Home app to teach your Chromecast device the new name and password:

https://support.google.com/chromecast/answer/2998456

Re: Same internet provider, new modem, can't cast netflix etc.

Jeran — Tue, 22 Feb 2022 22:19:26 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Same internet provider, new modem, can't cast netflix etc.

Jeran — Mon, 28 Feb 2022 16:49:34 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Same internet provider, new modem, can't cast netflix etc.

Jeran — Tue, 01 Mar 2022 17:10:17 GMT

Hey there!

We haven't heard back from Dermot, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Byteguy!

Best regards,
Jeran