topic Re: Internet problems in Streaming

Internet problems

Annehayes — Tue, 15 Feb 2022 18:36:22 GMT

Changed WiFi provider. After rebooting chromecast and casting from phone programme starts. Then casting info disappears and despite the 'home' app saying there is no connection programme continues to play on tv. Will not stop playing until I disconnect chromecast from TV.

Re: Internet problems

JenniferV — Mon, 21 Feb 2022 19:00:31 GMT

Hi Annehayes,

Thanks for reaching out. If you changed your Wi-Fi network, perform a factory reset and set up your Chromecast on the new network. Here's a guide: How to factory reset your Chromecast.

Thanks,

Jennifer

Re: Internet problems

Jeran — Thu, 24 Feb 2022 19:09:40 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Internet problems

Jeran — Mon, 28 Feb 2022 16:35:44 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Internet problems

Jeran — Tue, 01 Mar 2022 17:29:39 GMT

Hey there!

We haven't heard back from Annehayes, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran