topic Re: Watchlist not updating/stops at two in Streaming

Watchlist not updating/stops at two

mikebp — Fri, 03 Dec 2021 13:29:18 GMT

The Watchlist is not updating (from Netflix or hbomax or hulu) and seems to max out at two!!

Is there a setting for number of items?

How to fix this?? ...this undermines the primary benefit of GoogleTV over Roku.

Re: Watchlist not updating/stops at two

Jeran — Thu, 27 Jan 2022 21:40:01 GMT

Hey there mikebp,

I apologize about the late response, thank you for being patient! Currently, I'm pretty sure the watchlist only holds up to two shows. I agree that it's a little limiting, so I would encourage you to submit feedback via Google TV to suggest that Google change that in the near future.

I'm sorry I couldn't have been more helpful, but if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: Watchlist not updating/stops at two

Jeran — Wed, 02 Feb 2022 22:09:20 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Watchlist not updating/stops at two

Jeran — Mon, 07 Feb 2022 21:49:51 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Watchlist not updating/stops at two

mikebp — Mon, 07 Feb 2022 22:07:24 GMT

I emailed some follow-up comments/questions/complaints a week-10 days ago - don't see that here, so I'll try regurgitate from memory.

It has improved and I see 2 - sometimes 3 items from HBO or Hulu but generally only 1-2 from Netflix. Sometimes 1 or 2 sometimes 2 or 3 but not always the current (most recent) show/movie watched from each source. Can we get some consistency? how about 3 items from each primary stream? That'd be near perfect. NEVER anything from Amazon Prime (COME-ON people - stop the infighting and play nice) there's no reason continue-watching Prime shows/movies can't make it to the list as well.

I noted from the Forums that the Watchlist updating was poor and grew to massive size prompting a "delete/remove" capability. Without sufficient items (perhaps 4-5 max) from each stream one is forced to pull up/toggle through each App in turn, wandering through multiple watchlists to locate the item. Big BOO.

This is the very REASON we switched from Roku to Chromecast/GoogleTV - if this is not provided we might just switch back. Roku self-rebooted a couple times a year - in the couple months we've had Chromecast we've had to Hard power-cycle it 3 times - the display was so pixelated it was impossible to navigate to the System Settings to issue a Soft Restart. Boo-booo-boo.

I'm fighting a return to Roku in the hope that Google will get this whipped into shape - but my spouse and children are not as patient as I am.

HELP!!

Re: Watchlist not updating/stops at two

Jeran — Wed, 09 Feb 2022 17:53:19 GMT

Hey there mikebp,

Thank you for your response, I really appreciate your feedback! You bring up some valid points, and I have experienced some of the same issues/inconsistency that you have mentioned. In case you haven't already done so, would you be willing to submit feedback via Google TV? While Google doesn't respond directly back to you, they take all forms of submitted feedback seriously.

If you have any other questions or concerns, I'd be happy to address them!

Best regards

Jeran

Re: Watchlist not updating/stops at two

mikebp — Wed, 09 Feb 2022 18:44:30 GMT

Will do. Is there an online mechanism to submit feeback?

Re: Watchlist not updating/stops at two

Jeran — Wed, 09 Feb 2022 22:21:36 GMT

Hey there mikebp,

You can either submit the feedback via Google TV, or you can submit feedback via the Google Home app. At this point in time, I don't think there is a way to do it via a web browser.

I hope that helps out!

Best regards,

Jeran

Re: Watchlist not updating/stops at two

Jeran — Tue, 22 Feb 2022 18:30:23 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Watchlist not updating/stops at two

mikebp — Fri, 25 Feb 2022 17:38:04 GMT

It's back to only four items in the "watching" list. Unbelievable - I expected way better from Google.

No items from History and still not showing any items from Prime...among others. Booooo!!!!

Re: Watchlist not updating/stops at two

Jeran — Tue, 01 Mar 2022 16:57:36 GMT

Hey there mikebp,

I'm really sorry to hear that your Chromecast is giving you so much trouble, I know I'd be pretty annoyed! At this point, I think it may be best to contact Chromecast support directly to see if they can help you out further. Here is how to get a hold of them, either by phone or chat.

I am sorry that I couldn't have been more helpful, but if you had any other questions or concerns, I'd be happy to help out.

Best regards,

Jeran

Re: Watchlist not updating/stops at two

Jeran — Fri, 04 Mar 2022 17:50:25 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Watchlist not updating/stops at two

Jeran — Thu, 10 Mar 2022 19:19:47 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Watchlist not updating/stops at two

Jeran — Fri, 11 Mar 2022 21:10:06 GMT

Hey there!

We haven't heard back from mikebp, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran