My chroma still won’t connect to wifi

abellaj — Fri, 27 Aug 2021 20:24:25 GMT

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Original Poster:maggie mccraw

Connect to wifi tried setting up multiple times rebooted everything

Re: My chroma still won’t connect to wifi

abellaj — Fri, 27 Aug 2021 20:26:01 GMT

Thanks for posting in the Chromecast Help Forum.

Does your location have a captive portal (campground, apartments, dorm, hotel, etc) that requires a login? When the captive portal settings are enabled, these settings can prevent your Chromecast device from properly connecting to your mobile device or computer. -- See What router settings do I need to set up Chromecast?

If not

Try each of the following before moving on to the next:

Turn your iOS device OFF and back ON
Are you using the Google Home app that replaced the Chromecast app?
Are your Apple devices on current Minimum system requirement?
Turn on Bluetooth:
1. On the home screen, tap Settings > Bluetooth.
2. Make sure the slider is On (toggled to the right and green).
3. Close out of Settings and return to the Google Home app
Reboot your router
Make sure you power the Chromecast device with the provided power supply into an open electrical outlet, not using a USB input on your TV or other device.
Make sure your Chromecast device is plugged into a HDMI input that is not labeled as ARC or DVI.
Unfortunately, any dongles, adapters and devices between Chromecast and the TV are unsupported so your use may vary.
Check your Apple Wifi settings
Can't establish Wifi connection to Chromecast. Please try 5 common troubleshooting steps to resolve connectivity issues with your Chromecast.
Your Apple device, Chromecast device and Wi-Fi Router should be within ~15 feet (4 meters) of each other.
Reboot Google Home app on your Apple device > tap on Devices > tap the Cog Wheel > tap on the three stacked dots in the top right corner > tap Reboot
Conduct a factory data reset on your Chromecast device.
Try Chromecast on the SAME 2.4 (Chromecast 1st gen requirement) Ghz frequency wifi router band as your iOS devices
See original post by Google employee about other settings.

From: James M.

(Platinum Product Expert)

topic Re: My chroma still won’t connect to wifi in Streaming

My chroma still won’t connect to wifi

Re: My chroma still won’t connect to wifi