topic Re: Chromecast rebooting daily in Streaming

Chromecast rebooting daily

Zordrack — Tue, 01 Mar 2022 19:48:22 GMT

Please read fully before replying.
What would be able to cause a Chromecast to reboot daily ?
It does not happen at the same time every day but it does happen daily.

And here's where it get's weird.
This is my master bedroom Chromecast and I have replaced the device itself.
New Chromecast rebooted exactly the same way as the old one.
It does not matter if it's casting or it's just on.
It throws up a message saying that it will reboot soon and then it reboots after about 10 seconds.
I am using the original power supply and cable."
I have several (5) Chromecasts in my home and this is the only one exhibiting this behavior.
This has been going on for roughly half a year.

Re: Chromecast rebooting daily

JillG — Tue, 01 Mar 2022 21:13:33 GMT

HI,

Do you have that Chromecast powered from the wall? I am thinking this may be TV related so be sure to use the wall and supplied adapter to power the device.

Re: Chromecast rebooting daily

Zordrack — Tue, 01 Mar 2022 21:54:02 GMT

Yes it is powered using the OEM power adapter plugged into the wall and using the OEM cable.

Re: Chromecast rebooting daily

GreyMan — Tue, 01 Mar 2022 22:07:14 GMT

I don't know if this helps you but, i had for 1 year a problem with chromecast, the problem was related to two things
1. old android version bug
2. old router version firmware

one of those things solved defintly all the problems with chromecast, if you are using a router, and you are telling me that your two chromecast fails, then, if you have two chromecasts, the probabbility that the chromecast be the problem is low, as i see it

to me, your problem is in your main device, or router, you can try that
i tell you this due my experience, it means, chromecast never was the problem, was my alternative router firmware modded, and my device with an old android version, or mod android version.

if you want to try my solutions, that worked for me, try with another firmware in your router, or another wifi

Re: Chromecast rebooting daily

JillG — Tue, 01 Mar 2022 22:25:42 GMT

It is really odd that the newer Chromecast is doing the same as the old one with restarting. How far away from your router is it?

Re: Chromecast rebooting daily

Zordrack — Tue, 01 Mar 2022 22:40:03 GMT

I have a 3 AP Meraki setup.
The closest AP (MR32) is about 10' (3m) away with only sheet rock between it and the Chromecast.
The other Chromecasts are either about the same or further away from their nearest AP (MR43 and MR18) with no issues.
And yes. It is exceptionally strange. The fact that it happened to a new hardware device in the same logical "Home" slot is what makes this so weird.
As I said, I have plenty of other Chromecasts (5+ a Chromecast Audio) and have no other problems with any of those.

I also have 6 Nest Protects, a 2nd gen Nest thermostat, a Nest Hello doorbell and a handful of Google Home minis and a Google Home Hub.
Not to mention a ton of other endpoints here.
And nothing else has connectivity issues.

It really seems like something is asking the Chromecast the reboot, but I'm not aware of anything that would be able to do that.

Re: Chromecast rebooting daily

JillG — Tue, 01 Mar 2022 23:38:05 GMT

Doesn't sound like a wider network issue since it is only the one device. Because it happens only on that one TV and with 2 different Chromecasts I would look at that closely. Seems like your router is close enough but still the device may not be getting a strong enough signal. Could it be the TV? Try a different HDMI. Try using the TV's usb to power the Chromecast rather than the wall (I know! Opposite!).

If you swap out another Chromecast for the one in that same TV and it reboots you will at least isolate this to the tv or the signal to the tv being the issue.

Re: Chromecast rebooting daily

Zordrack — Tue, 01 Mar 2022 23:48:31 GMT

Right.

Initially my thought was that this was a hardware issue with the first Chromecast used.
But since it followed to a new replacement device that obviously cannot be it.
Which is what let me to the illusive "something asking that device in Google Home to reboot".
I have a hard time seeing how it could be the TV since HDMI should be a one way protocol as long as CEC is turned off.
But I guess it is a possibility. It's more likely than so many other things.
I'll try swapping the power supply and cable out as well.
As for powering it from the TV that is not a stable solution. I established that a LONG time ago 🙂

Re: Chromecast rebooting daily

Zordrack — Tue, 01 Mar 2022 23:50:50 GMT

Thanks, but neither is applicable.

I run the latest stable firmware on both access points and router.
And I run vanilla Android 12 on a Pixel 5.

Re: Chromecast rebooting daily

JillG — Wed, 02 Mar 2022 00:39:12 GMT

I totally agree with the powering from the wall and often recommend that as the solution!

Still a mystery so keep trying to isolate the issue.

Re: Chromecast rebooting daily

Zordrack — Sat, 05 Mar 2022 20:53:51 GMT

Nope.
Replacing the power supply did not change anything at all.
So the only things remaining are logic or the TV.

I'll try a different HDMI port and disabling CEC on the TV.
If it still reboots after that then it has to be some sort of software/logic issue.

Re: Chromecast rebooting daily

JenniferV — Wed, 09 Mar 2022 21:56:16 GMT

Hi folks,

Thanks for the help, JillG.

@Zordrack, how's it going? Still need help with this?

Thanks,

Jennifer

Re: Chromecast rebooting daily

Zordrack — Wed, 09 Mar 2022 22:24:39 GMT

Yeah I still haven't managed to resolve this.
To recap, so far I've replaced the Chromecast Ultra, replaced the power supply and cable, moved to different HDMI port on TV and verified that CEC is disabled on the TV.
Only device that has flakey connectivity on my network (out of ~80 client devices) is my refrigerator.

Chromecast is connected to Meraki MR 33 access point running Firmware 28.5 and shared with 8 other clients, non of which has displayed any issues.

I honestly don't know what else I can check

Re: Chromecast rebooting daily

Zordrack — Wed, 09 Mar 2022 22:48:06 GMT

Just checked the historical wireless data for the Chromecast.
Signal is at ~neg 68db with ~30db SNR.
Channel utilization is at ~12%.

Re: Chromecast rebooting daily

JenniferV — Thu, 10 Mar 2022 01:19:48 GMT

Hi Zordrack,

Thanks for the swift reply. Could you please try to plug the Chromecast Ultra to a different TV where your other working Chromecast is connected to so we can isolate the issue?

Regards,

Jennifer

Re: Chromecast rebooting daily

JenniferV — Sun, 13 Mar 2022 23:52:35 GMT

Hi there,

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

Re: Chromecast rebooting daily

JenniferV — Thu, 17 Mar 2022 01:05:17 GMT

Hey Zordrack,

I don't want to be a nudge but I'd like to check if you still have other questions and concerns. I'll be locking this thread in 24 hours if I won't hear back from you again.

Thanks,

Jennifer

Re: Chromecast rebooting daily

Zordrack — Thu, 17 Mar 2022 20:21:44 GMT

Hey,

Tried a new TV and it's still rebooting.
Is there anything that could call on it to remote through API ?

Re: Chromecast rebooting daily

Spinny — Fri, 01 Apr 2022 19:13:50 GMT

I have the exact thing happening with my chromecast, usually at 3pm each day but the time does vary by an hour or two each day. I have a much older chromecast in my bedroom that has no problems. Rebooting unit is cast version 1.57.275994

Re: Chromecast rebooting daily

Spinny — Fri, 01 Apr 2022 19:17:45 GMT

My older chromecast has an older firmware version and has no issues