topic Can't connect to wi-fi in Streaming

Can't connect to wi-fi

mel1976 — Wed, 02 Mar 2022 09:35:42 GMT

I had previously set up my chromecast with nil issues however late last year I had switched off my TV and chromecast for a couple of months. A month ago I tried to reconnect it to my tv however I keep getting a "Cant connect to wifi" message, I have rebooted, disconnected and reconnected both the wi-fi my android and restarted my router. I have double checked my wifi settings on my TV and android however I still keep getting this message. Please help, how can I fix this problem.

Re: Can't connect to wi-fi

JenniferV — Tue, 08 Mar 2022 17:08:37 GMT

Hi mel1976,

Thanks for posting. Let's sort this out..

Quick question — were there any recent changes to the network? Please try to reboot the Chromecast device and uninstall and reinstall the Google Home. If the same issue persists, please do a factory reset on your Chromecast and set up again.

Thanks,

Jennifer

Re: Can't connect to wi-fi

Jeran — Fri, 11 Mar 2022 17:10:15 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Can't connect to wi-fi

Jeran — Wed, 16 Mar 2022 15:34:39 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Can't connect to wi-fi

Jeran — Thu, 17 Mar 2022 16:03:12 GMT

Hey there!

We haven't heard back from mel1976, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran