topic Re: chromecast in Streaming

chromecast

luca1 — Thu, 16 Dec 2021 17:58:16 GMT

Hello! My Chrome does not see chromecast anymore. Thera are in the same wi-fi. Phone can see chromecast. Does anybody know why?

Re: chromecast

Jeran — Wed, 02 Mar 2022 18:26:03 GMT

Hey there luca1,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that Chrome issue? If not, I'd be happy to help out, as I know it can be confusing when one device can cast, but another one cannot. Let me just ask you some questions about what's happening:

When did this issue start happening?
What OS are you using to run Google Chrome?
Does this only occur on one site, or all sites?
Are you connected to the same network band? Either 2.4GHz or 5GHz?
What model of Chromecast are you using?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: chromecast

JenniferV — Tue, 29 Mar 2022 22:12:42 GMT

Hi luca1,

It's us again. I wanted to check back in should you still need help with your Chromecast? If you are getting a message "No cast destination found" when casting from Chrome, please check this support website article for more troubleshooting steps.

Feel free to reply to this thread if you still need further assistance.

Thanks for the help, Jeran.

Best,

Jennifer

Re: chromecast

JenniferV — Wed, 18 May 2022 01:07:53 GMT

Hi luca1,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer