3rd party app

Jeevan — Fri, 10 Sep 2021 01:28:39 GMT

My chromcast restarts as soon as i login to ministra player what can be to make it work

Re: 3rd party app

GarrettDS — Tue, 14 Sep 2021 16:25:21 GMT

Hey there Jeevan,
Sorry to hear about the issues you're having with your Chromecast while using a 3rd party app, I'm sure it's frustrating, but I'm happy to look into this for you.

First off, would you mind trying each of the following before moving on to the next:

Turn your iOS device OFF and back ON
Are you using the Google Home app that replaced the Chromecast app?
Are your Apple devices on current Minimum system requirement?
Turn on Bluetooth:
1. On the home screen, tap Settings > Bluetooth.
2. Make sure the slider is On (toggled to the right and green).
3. Close out of Settings and return to the Google Home app .
Reboot your router
Make sure you power the Chromecast device with the provided power supply into an open electrical outlet, not using a USB input on your TV or other device.
Check your Apple Wifi settings
Your Apple device, Chromecast device and Wi-Fi Router should be within ~15 feet (4 meters) of each other.
Reboot Google Home app on your Apple device > tap on Devices > tap the Cog Wheel > tap on the three stacked dots in the top right corner > tap Reboot
Conduct a factory data reset on your Chromecast device.
Try Chromecast on the SAME 2.4 (Chromecast 1st gen requirement) Ghz frequency wifi router band as your iOS devices
See original post by Google employee about other settings.

Re: 3rd party app

Jeran — Fri, 17 Sep 2021 19:35:55 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

Re: 3rd party app

Jeran — Mon, 20 Sep 2021 16:45:26 GMT

Hey there!

We haven't heard back from Jeevan, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Garrett!

Best regards,

Jeran

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