topic Re: Hi in Streaming

Hi

Flaladlaois2021 — Mon, 13 Sep 2021 19:21:01 GMT

Hi chromecast final step with the WiFi won't connect keeps saying could not communicate with your chromecast

Re: Hi

badyl00 — Mon, 13 Sep 2021 23:12:58 GMT

Same issue

Re: Hi

David_K — Fri, 17 Sep 2021 23:29:34 GMT

Not to worry! Let's try these steps:

Make sure your Chromecast is within 15-20 ft (4-6 m) of the Wi-Fi router. If you have a dual band router, try to set up your device on both the 2.4 GHz and 5 GHz bands.
Make sure Wi-Fi and Bluetooth are both turned ON on your phone or tablet.
Turn OFF mobile/cellular data.
Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
Reboot Chromecast by removing the power cable, then reconnect it.
Make sure you're using the latest version of the Google Home app, by checking your app store for any updates.
Restart the Google Home app.

Android: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app.
iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
Turn Wi-Fi off and on again on your phone or tablet.
Reopen the Google Home app.

If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one.

Re: Hi

Jeran — Mon, 27 Sep 2021 21:31:48 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

Re: Hi

Jeran — Wed, 29 Sep 2021 16:17:05 GMT

Hey there!

We haven't heard back from Flaladlaois2021, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David!

Best regards,

Jeran