topic Re: Stuttering after firmware update in Streaming

Stuttering after firmware update

AdamLewa — Sat, 18 Dec 2021 22:02:05 GMT

After apparent recent firmware update audio streaming (Chrome, Win10) became annoyingly choppy. The sound is stuttering which makes the device practically unusable. How can I restore the previous version of the firmware?

Re: Stuttering after firmware update

Jeran — Thu, 03 Mar 2022 17:49:52 GMT

Hey there AdamLewa,

I am sorry about the late response, thank you for your patience! Were you able to fix that stuttering issue? If not, I'd be happy to help out, as I know that would annoy myself as well. Let me just ask you some questions about what's happening:

What is the firmware version of your Chromecast?
Is your Google Home app and Google Chrome up-to-date?
Does this issue occur when casting a tab, or casting your desktop?
What troubleshooting steps have you already tried?

There isn't a way to restore to previous firmware versions, but there has been an update since this thread has been made. I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Stuttering after firmware update

Jeran — Wed, 09 Mar 2022 21:49:53 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Stuttering after firmware update

Jeran — Mon, 14 Mar 2022 16:56:33 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Stuttering after firmware update

Jeran — Wed, 16 Mar 2022 16:59:46 GMT

Hey there!

We haven't heard back from AdamLewa, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran