topic Re: chromecast wifi connection isssue since update in Streaming

chromecast wifi connection isssue since update

adi_0803 — Fri, 17 Dec 2021 21:41:28 GMT

I have been using my Chromecast for more than 2 years now. a few days ago the device went into update mode since then I am not able to connect the device to the wifi .I have reset my router, I have reset the Chromecast to factory settings, I have uninstalled the home app, but nothing, I can't get it to connect to the wifi.

also, I noticed I am getting an error saying the Chromecast was manufactured in a different country and might not work on your wifi connection? Don't know where this is coming from and how do I fix this, anyone, that might know how?

Re: chromecast wifi connection isssue since update

Smegols — Sat, 18 Dec 2021 00:14:14 GMT

I am having the same issue but mine is since added new dlink router now wifi qont connect to chromecast

Re: chromecast wifi connection isssue since update

Jeran — Wed, 02 Mar 2022 21:43:32 GMT

Hey there adi_0803,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, since I know these devices can be difficult to troubleshoot. Let me just ask you some questions about what's happening:

What type of Chromecast do you have?
Are you connecting to a 2.4GHz network or a 5GHz network?
If you are connecting to a 5GHz network, is the channel range set to a lower channel? (36-48)
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: chromecast wifi connection isssue since update

Jeran — Wed, 09 Mar 2022 22:54:43 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: chromecast wifi connection isssue since update

Jeran — Mon, 14 Mar 2022 17:39:14 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: chromecast wifi connection isssue since update

Jeran — Tue, 15 Mar 2022 17:49:23 GMT

Hey there!

We haven't heard back from adi_0803, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran