topic Re: Smaller duplicate screen in Streaming

Smaller duplicate screen

Cuddels — Thu, 03 Mar 2022 21:20:14 GMT

I have an issue today while using my CWGTV, a smaller duplicate screen appeared on top left corner of the screen and i can't get it removed, any idea's or suggestions would be gratefully received. Thanks in advance

Re: Smaller duplicate screen

JenniferV — Wed, 16 Mar 2022 00:04:20 GMT

Hi Cuddels,

Thanks for reaching out and sorry for the late response. Could you please share a photo of the duplicate screen showing on your TV? Also, please try reboot your Chromecast and totally shut down your TV by unplugging it into the wall outlet and plug it back in after 2 minutes.

Thanks,

Jennifer

Re: Smaller duplicate screen

JenniferV — Sat, 19 Mar 2022 17:51:11 GMT

Hi there,

Checking back in — how's your Chromecast with Google TV? Still need help?

Thanks,

Jennifer

Re: Smaller duplicate screen

JenniferV — Tue, 22 Mar 2022 17:59:56 GMT

Hi Cuddels,

Just wanted to see if you still need help. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again.

Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Jennifer