topic Chromecast Connection Issues in Streaming

Chromecast Connection Issues

clarame — Fri, 25 Mar 2022 12:38:41 GMT

Couldn't connect Google Home to Chromecast after altering some router settings under the instruction of ISP. Apparently an old Chromecast cannot connect to 5G network! Issue resolved when I reconfigured the router to show original network along with 5G. Make sure your device and Chromecast are on the same network. Hope this will save you some time.

Re: Chromecast Connection Issues

Ra3Ra3 — Tue, 29 Mar 2022 17:22:00 GMT

How do I reconfigure the router to show original network along with 5G?

Re: Chromecast Connection Issues

JenniferV — Tue, 19 Apr 2022 00:21:35 GMT

Hi folks,

Thanks for reaching out and sorry for the late response.

clarame, glad to hear that this has been sorted out and thanks for sharing the steps that helped you to resolve the issue. We appreciate it.

Ra3Ra3, are you also experiencing the same issue? What type of Chromecast device do you have? If you're not familiar with your router settings, I'd suggest you reach out to your Internet service provider to further assist you.

Thanks,

Jennifer

Re: Chromecast Connection Issues

Jeran — Mon, 25 Apr 2022 16:29:54 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast Connection Issues

Jeran — Thu, 28 Apr 2022 16:50:12 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast Connection Issues

clarame — Thu, 28 Apr 2022 21:51:18 GMT

All good, no more issues, thanks Jeran.

Re: Chromecast Connection Issues

Jeran — Fri, 29 Apr 2022 15:55:47 GMT

No problem at all! In that case, I'll go ahead and lock up this thread. If you run into any more issues in the future, feel free to create a new thread.

Thank you for your help, Jennifer!

Best regards,

Jeran