topic Re: Internet providers in Streaming

Internet providers

Jackstar03 — Wed, 30 Mar 2022 08:28:38 GMT

We’ve recently changed internet providers and the old company keeps coming up on the tv when we are trying to set up chrome cast. How do we fix this please?

Re: Internet providers

JillG — Wed, 30 Mar 2022 14:41:47 GMT

Factory reset the Chromecast and set it up as new. That should help get it connected again.

How to factory reset your Chromecast - iPhone & iPad - Chromecast Help

Re: Internet providers

Jackstar03 — Thu, 31 Mar 2022 00:12:46 GMT

Thank you JillG. We did as you suggested and it has fixed the problem.

Re: Internet providers

JillG — Thu, 31 Mar 2022 00:45:30 GMT

Great to hear and happy casting!

Re: Internet providers

JenniferV — Mon, 04 Apr 2022 01:03:49 GMT

Hi folks,

Thanks for the help, JillG. I appreciate it.

Jackstar03, glad to hear that the issue has been sorted out.

Since the issue is now resolved, I'll go ahead and lock this thread to keep our Community tidy. Feel free to create a new thread should you need help in the future.

Thanks,

Jennifer