topic Re: Max # of devices in Streaming

Max # of devices

Jillmo — Fri, 25 Mar 2022 03:33:10 GMT

I just upgraded to google tv. I am sharing Crave with a friend. I can watch Crave on my laptop but when I try using Chromecast Google TV the error message "Maximum number of registered devices etc" comes up. There are no more than 4 devices connected. Help!

Re: Max # of devices

Cathal_S — Fri, 25 Mar 2022 09:24:18 GMT

Hi @Jillmo ,

Have you registered the Chromecast device with Crave?

https://www.crave.ca/en/support/why-i-am-being-told-i-have-too-many-devices-registered-2380969

Re: Max # of devices

Jillmo — Mon, 28 Mar 2022 22:16:21 GMT

Thank you Cathal. I puttered around with the link you gave, didin't even get to the end and the problem was fixed. Thanks again.

Jill

Re: Max # of devices

JenniferV — Mon, 28 Mar 2022 23:15:53 GMT

Hey folks,

Thanks for the help Cathal_S.

@Jillmo, glad to hear that the suggested step provided by our Product expert help you resolve the issue. Do you still have other questions and concerns?

Best,

Jennifer

Re: Max # of devices

Jeran — Fri, 01 Apr 2022 15:37:12 GMT

Hey there!

We haven't heard back from Jillmo, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal and Jennifer!

Best regards,
Jeran