topic Re: Chromecast audio/ YouTube music in Streaming

Chromecast audio/ YouTube music

Mattyfish — Sat, 26 Mar 2022 08:26:17 GMT

Is it just me or can YouTube music not play nicely with Chromecast audio nowadays. Constantly stopping/disconnecting for no reason at all. No broadband or connectivity issues, and always used to work but in recent months it's pathetic.

I know YouTube music sucks generally but this is now ridiculous. If ever there was a reason to ditch my YouTube music subscription this seems to be it.

Is it just me?

Re: Chromecast audio/ YouTube music

Byteguy — Mon, 28 Mar 2022 17:32:40 GMT

There was a problem with YouTube Music and casting starting on Friday, I believe.

Google has solved the problem.

Re: Chromecast audio/ YouTube music

Byteguy — Mon, 28 Mar 2022 17:33:39 GMT

If you have further problems or questions about YouTube Music, they have their own dedicated forum. Please post in:

https://support.google.com/youtubemusic/community?hl=en

Re: Chromecast audio/ YouTube music

Jeran — Fri, 01 Apr 2022 17:55:08 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast audio/ YouTube music

Mattyfish — Sat, 02 Apr 2022 06:04:13 GMT

Hi jeran

Unfortunately this issue has not gone away and persists, so any help still gratefully appreciated

Re: Chromecast audio/ YouTube music

JenniferV — Sun, 03 Apr 2022 01:06:30 GMT

Hi Mattyfish,

Thanks for getting back to us and I'm sorry to hear that you are still experiencing an issue with YouTube Music. You could try to uninstall and reinstall the YouTube Music app and reboot your Chromecast Audio, mobile phone and router. If the issue still persists, please try to reset your Chromecast Audio.

Thanks for the help, Byteguy and Jeran.

Regards,

Jennifer

Re: Chromecast audio/ YouTube music

JenniferV — Wed, 06 Apr 2022 01:11:09 GMT

Hi there,

It's me again. How's it going? Did those steps help?

Thanks,

Jennifer

Re: Chromecast audio/ YouTube music

JenniferV — Thu, 07 Apr 2022 01:12:50 GMT

Hi Mattyfish,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we'll be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Chromecast audio/ YouTube music

Mattyfish — Fri, 08 Apr 2022 15:24:02 GMT

Unfortunately I cannot completely uninstall it on my phone (one plus 9) and removing updates etc and trying to start over also doesn't work.

Open to suggestions as to how to completely remove you tube music

Re: Chromecast audio/ YouTube music

Jeran — Tue, 12 Apr 2022 18:05:41 GMT

Hey there Mattyfish,

YouTube Music may be one of the default apps on the One Plus 9 device, so the device may not let you completely remove it. However, you can disable the app, so it cannot be used in any way. Here is a forum post on the One Plus forum where users are talking about the same situation.

Let us know if that helps out, and if you had any other questions, please let us know as well!

Best regards,

Jeran

Re: Chromecast audio/ YouTube music

Jeran — Tue, 19 Apr 2022 20:32:58 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast audio/ YouTube music

JenniferV — Sun, 24 Apr 2022 23:52:11 GMT

Hi Mattyfish,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer