topic Youtube constantly at 144p in Streaming

Youtube constantly at 144p

CalvinDevlin — Mon, 04 Apr 2022 07:01:10 GMT

Despite having good internet speed, YouTube seems to be stuck on 144p when streaming live YouTube broadcasts. Nothing else is using my Wifi when I'm streaming.

Re: Youtube constantly at 144p

JenniferV — Wed, 20 Apr 2022 00:28:38 GMT

Hi CalvinDevlin,

Thanks for posting. Let's sort this out.

A few questions: When did the issue start? Have you ever cast before without any video quality issues? Is this only happening when casting videos from YouTube?

Give these steps a try:

Check the settings on your YouTube app and configure your video quality preference.
Reboot your Chromecast.
reboot your WiFi router.
On the mobile device, close and reopen all cast-supported applications.
Open a different cast-supported app and cast a different video.
Try to use the Chromecast with another TV or different HDMI port.

Thanks,

Jennifer

Re: Youtube constantly at 144p

CalvinDevlin — Tue, 19 Apr 2022 03:45:32 GMT

Hello,

Thanks for replying. It seems to only be youtube and mostly during live broadcasts. I recently got a TCL brand TV (about 4 months ago) and it has been low quality ever since.

Re: Youtube constantly at 144p

JenniferV — Wed, 20 Apr 2022 00:30:43 GMT

Hey there,

Thanks for getting back to us. Have you tried the suggested steps I've provided above? If yes, how was it? Also, if this is only happening with YouTube app, please reach out to the app developer for further assistance.

Thanks,

Jennifer

Re: Youtube constantly at 144p

JenniferV — Sun, 24 Apr 2022 23:19:07 GMT

Hi CalvinDevlin,

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Best,

Jennifer

Re: Youtube constantly at 144p

JenniferV — Tue, 26 Apr 2022 00:45:42 GMT

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Youtube constantly at 144p

CalvinDevlin — Tue, 26 Apr 2022 04:07:03 GMT

Hello,

Yes I have seen your response. I may have to reach out to youtube.

Thanks

Re: Youtube constantly at 144p

JenniferV — Tue, 26 Apr 2022 18:02:55 GMT

Hi CalvinDevlin,

You're welcome! In the meantime, do you still have other questions and concerns?

Thanks,

Jennifer

Re: Youtube constantly at 144p

CalvinDevlin — Tue, 26 Apr 2022 21:31:04 GMT

Not at this time

Re: Youtube constantly at 144p

JenniferV — Tue, 26 Apr 2022 22:46:54 GMT

Hey there,

Got it. Since you don't have any other concerns, I'll go ahead and lock this thread to keep our Community tidy. Feel free to create a new one should you need help in the future.

Best,

Jennifer