topic Re: Install unknown apps in Streaming

Install unknown apps

openpro32 — Fri, 11 Mar 2022 01:37:38 GMT

The install unknown apps screen doesn't let me move the toggles. Pls halp

Re: Install unknown apps

josephbaty112 — Sat, 12 Mar 2022 01:26:16 GMT

How do I install unknown apps anyway? Where is that page?

Re: Install unknown apps

JenniferV — Sat, 12 Mar 2022 17:01:27 GMT

Hi folks,

Thanks for reaching out. Could you tell us more about your concern so we can further assist you? Do you have a Chromecast with Google? If you could also provide a screenshot or a photo of the screen or the page where you're trying to install an app, I would appreciate it.

Thanks,

Jennifer

Re: Install unknown apps

openpro32 — Sat, 12 Mar 2022 21:38:59 GMT

I have no idea how to attach a picture. This is pretty straightforward - I get to the normal Install unknown apps screen and it won't let me even move the mouse down to the buttons to change them.

Re: Install unknown apps

JenniferV — Mon, 14 Mar 2022 01:01:47 GMT

Hi openpro32,

Thanks for getting back to us. Could you confirm if you are installing the apps in the Chromecast with Google TV? Also, what unknown apps are you pertaining to? Please take note that you can only install compatible or supported apps with Chromecast with Google TV.

Thanks,

Jennifer

Re: Install unknown apps

JenniferV — Thu, 17 Mar 2022 01:04:07 GMT

Hi there,

I wanted to check back in if you still need help with this. Feel free to let me know if you do.

Thanks,

Jennifer

Re: Install unknown apps

openpro32 — Thu, 17 Mar 2022 01:20:50 GMT

Sorry, apparently when I reply via email it doesn't get put here.

Yes, Chromecast with Google TV.

This isn't an issue with a particular app. The issue is the Chromecast menu to sideload any app is broken for me.

Re: Install unknown apps

JenniferV — Tue, 29 Mar 2022 00:03:41 GMT

Hi openpro32,

Sorry for the late response. Please try to reboot your Chromecast. If the same issue persists, do a reset on your device and let me know how it goes.

Thanks,

Jennifer

Re: Install unknown apps

Jeran — Fri, 01 Apr 2022 16:40:46 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Install unknown apps

Jeran — Mon, 04 Apr 2022 17:30:18 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Install unknown apps

openpro32 — Mon, 04 Apr 2022 17:35:39 GMT

Once I enabled developer mode it worked.

Re: Install unknown apps

Jeran — Mon, 04 Apr 2022 17:41:18 GMT

Awesome, I'm glad to hear you were able to figure out how to get those apps installed! In that case, I'll go ahead and lock up this thread. If you have any more questions in the future, feel free to create a new thread.

Thank you for helping out, Jennifer!

Best regards,

Jeran