topic Re: Chromecast and laptop sleep in Streaming

Chromecast and laptop sleep

acernewbee — Sat, 26 Mar 2022 00:59:50 GMT

When casting laptop goes to sleep then program stops - yet casting from my cell that is not the case

Re: Chromecast and laptop sleep

JenniferV — Mon, 04 Apr 2022 21:43:20 GMT

Hi acernewbee,

Thanks for reaching out. Let's check on this further.

Quick questions — what's the make and model of your laptop? Is this happening right after you cast a video from your laptop to the TV? Please turn off the sleep mode setting on your laptop. Rebooting your laptop and updating the Chrome browser might also help.

Thanks,

Jennifer

Re: Chromecast and laptop sleep

Jeran — Fri, 08 Apr 2022 16:42:28 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast and laptop sleep

JenniferV — Tue, 12 Apr 2022 00:55:21 GMT

Hi acernewbee,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer