topic Re: HBO Max does not play audio through Chromecast with Google TV's Bluetooth capability in Streaming

HBO Max does not play audio through Chromecast with Google TV's Bluetooth capability

TheTallestTree — Wed, 08 Sep 2021 03:35:34 GMT

HBO max only plays through the TV or connected audio to the TV, not through the Bluetooth of Chromecast with Google TV.

I have tested on multiple TVs, same thing across all devices. Netflix, Amazon, Disney+ and other apps all work through Bluetooth, but not HBO Max.

Audio through the Bluetooth is vital to my viewing experience as I only listen with Bluetooth headphones. I really hope they update this soon so the audio works properly with the HBO Max App.

Re: HBO Max does not play audio through Chromecast with Google TV's Bluetooth capability

GothamNY — Thu, 09 Sep 2021 14:21:34 GMT

Hey TheTallestTree, I'd reach out to support for HBO -- sadly, the app is lacking in so many ways and it's not a CCwGTV issue if others work properly. Sounds to me the codec is missing.

I've also found that when previewing a trailer on the TV, not with headphones, to determine whether I want to watch there's no sound for the trailer; if I choose to watch the show there's sound.

Re: HBO Max does not play audio through Chromecast with Google TV's Bluetooth capability

Jeran — Tue, 21 Sep 2021 16:36:03 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

Re: HBO Max does not play audio through Chromecast with Google TV's Bluetooth capability

Bobf — Tue, 21 Sep 2021 21:11:04 GMT

HBOMax used to work just fine for me. But now it doesn't. Video is just fine, but there is no audio at all. I've tried all the reset things and the reinstall things to no avail. Extremely frustrating.

Re: HBO Max does not play audio through Chromecast with Google TV's Bluetooth capability

Jeran — Thu, 23 Sep 2021 16:06:08 GMT

Hey there Bobf,

If you'd be willing to start a new thread, so we can get more info on your side of things, that'd be awesome! I'm going to go ahead and lockup this thread since we haven't heard back from TheTallestTree in a few days. If anyone has any more questions or concerns, feel free to make a new thread.

Thank you for your help, GothamNY!

Best regards,

Jeran