topic Re: Chromecast Remote Doesn't Work in Streaming

Chromecast Remote Doesn't Work

joshscottwood — Mon, 03 Jan 2022 00:53:57 GMT

My remote seemed to work fine until one day, where it just stopped working. My chromecast remote pairs with my chromecast, however none of the buttons on the device work. I have just put new batteries in the remote, have tried resetting my chromecast, but nothing seems to work. The remote pairs but beyond that I can't use any other buttons on the remote.

Re: Chromecast Remote Doesn't Work

Jeran — Wed, 06 Apr 2022 19:54:42 GMT

Hey there joshscottwood,

I apologize about the late response, thank you for patience on this! Were you able to fix that remote issue? If not, I'd be happy to help out, as I can imagine this issue has been quite the headache. Let me just ask you some questions about what's happening:

When did this issue start happening?
What is the firmware version of the Chromecast Voice Remote?
What color is the LED light on the remote?
What kind of TV do you have?
Are you using HDMI-CEC or IR controls?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast Remote Doesn't Work

Jeran — Mon, 11 Apr 2022 18:58:00 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast Remote Doesn't Work

Jeran — Tue, 19 Apr 2022 17:10:25 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast Remote Doesn't Work

Jeran — Wed, 20 Apr 2022 18:00:03 GMT

Hey there!

We haven't heard back from joshscottwood, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran