topic Re: trouble with netflix chromecast bundle in Streaming

trouble with netflix chromecast bundle

kalecchi — Mon, 03 Jan 2022 18:17:56 GMT

i got the bundle with two chromecasts and netflix credit.

a few weeks ago, i set up the one without the netflix sticker in the kitchen fine.

however, just finished setting up the one with the sticker using my mum's phone since she'll be using the tv the most, but didnt get a prompt about netflix voucher, nor any email on either of our accounts. i checked the home app on her phone and added that chromecast to a room, but didnt see anything in the feed section.

the only hiccup i can think of is that we had to reset her google password before signing in on the chromecast, but dont see how that should affect it. is there something i'm missing?

Re: trouble with netflix chromecast bundle

Jeran — Thu, 07 Apr 2022 16:10:03 GMT

Hey there kalecchi,

I apologize about the late response, thank you for being patient! Were you able to figure out that Netflix issue? If not, I'd be happy to help out with this, just let me know, so I can look into this issue further.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: trouble with netflix chromecast bundle

kalecchi — Thu, 07 Apr 2022 17:05:40 GMT

hi yes the problem has been resolved

Re: trouble with netflix chromecast bundle

Jeran — Thu, 07 Apr 2022 17:14:46 GMT

Awesome, I'm glad to hear that you were able to resolve that. In that case, I'll go ahead and lock up this thread. If you run into any issues in the future, feel free to create a new thread.

Have a good weekend!

Best regards,

Jeran