topic Can't see guest mode pin in Streaming

Can't see guest mode pin

Veino83 — Fri, 08 Apr 2022 11:59:44 GMT

Can't see pin on ambient screen or settings screen. Tried turning on and off guest mode, and restarting the chromecast.

Re: Can't see guest mode pin

Jeran — Thu, 05 May 2022 21:48:31 GMT

Hey there Veino83,

I apologize about the late response, thank you for being patient! Were you able to fix that guest mode issue? If not, I'd be happy to help out, as I know the settings can be a bit finicky. Let me just ask you some questions about what's happening:

When did this issue start happening?
What version of Google Home are you using?
What kind of phone are you using?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Can't see guest mode pin

JenniferV — Mon, 09 May 2022 01:09:55 GMT

Hi there,

It's us again. How's it going? Still need help?

Thanks,

Jennifer

Re: Can't see guest mode pin

JenniferV — Tue, 10 May 2022 01:11:30 GMT

Hi Veino83,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer