topic Re: Chromecast factory reset unavailable network in Streaming

Chromecast factory reset unavailable network

Dee47 — Fri, 08 Apr 2022 20:18:34 GMT

I have moved house and have a new network. I did not realise that I needed to factory reset the Chromecast whilst it was still connected to the previous network! How can I connect to my new network without a factory reset please?

Re: Chromecast factory reset unavailable network

kiltguy2112 — Fri, 08 Apr 2022 20:29:32 GMT

You can reset you chromecast without being on a net work. See the instructions below:

From the Chromecast device

While the Chromecast is plugged into the TV and powered, press then hold the button on the back of the Chromecast. The LED should start to blink yellow.
When the LED light turns solid white, release the button, and the Chromecast should then reset

https://support.google.com/chromecast/answer/6254654?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cchromecast-with-google-tv%2Cchromecast-nd-gen-chromecast-rd-gen-or-chromecast-ultra%2Cchromecast-st-gen

Re: Chromecast factory reset unavailable network

Cathal_S — Fri, 08 Apr 2022 20:38:58 GMT

Hi Dee47,

You don't need to be connected to factory reset a Chromecast, there's a tiny button that you can hold down to do it manually.

Have a look at the help center link below and let us know if you have any further questions.

Factory reset:

https://support.google.com/chromecast/answer/6254654

Edit:

From the Chromecast device

While the Chromecast is plugged into the TV, hold down the button on the side of the Chromecast. The LED should begin to blink orange. When the LED light turns white, release the button and the Chromecast should then restart.

Re: Chromecast factory reset unavailable network

Cathal_S — Fri, 08 Apr 2022 20:40:25 GMT

@kiltguy2112

Oops, sorry.

Didn't see that you had replied whilst I was typing my reply.

Re: Chromecast factory reset unavailable network

Dee47 — Fri, 08 Apr 2022 20:49:56 GMT

Thank you! 😎

Re: Chromecast factory reset unavailable network

JenniferV — Tue, 12 Apr 2022 18:24:52 GMT

Hi there,

Thanks for your help, kiltguy2112 and Cathal_S.

Dee47, how's it going? Do you still have other questions and concerns?

Thanks,

Jennifer

Re: Chromecast factory reset unavailable network

Jeran — Fri, 15 Apr 2022 18:29:43 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran