topic Re: HB9 in Streaming

HB9

Nacho66 — Mon, 03 Jan 2022 18:27:02 GMT

No puedo enviar contenido de HBO a mi Chrome cast, desde cualquier otra plataforma si me deja, a alguien le sucede lo mismo?

Re: HB9

Jeran — Thu, 07 Apr 2022 16:22:52 GMT

Hey there Nacho66,

I apologize about the late response, thank you for being patient on this! Were you able to fix that HBO issue? If not, I'd be happy to help out, since I can understand casting issues can be hard to troubleshoot. Let me just ask you some questions about what's happening:

When did this issue start happening?
Have you tried clearing out the cached data on the HBO app?
Have you tried uninstalling and reinstalling the HBO app?
Are you able to cast from another device, such as a computer or tablet?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: HB9

JenniferV — Sun, 10 Apr 2022 22:29:10 GMT

Hi there,

It's us again. We wanted to check back in to see if you still need help. Feel free to let us know if you do.

Thanks,

Jennifer

Re: HB9

JenniferV — Mon, 11 Apr 2022 23:05:34 GMT

Hi Nacho66,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Thanks,

Jennifer