topic Re: Dolby Atmos not working with Google Chromecast in Streaming

Dolby Atmos not working with Google Chromecast

blueandgreen — Tue, 29 Mar 2022 16:17:37 GMT

Hello,

I have a Samsung UE55tu7020kxxu TV, a Sierra Plus Dolby Atmos Soundbar with Subwoofer and a Google Chromecast 3rd Generation.

I have connected tried connecting my Chromecast directly to my TV as well as connecting it to my soundbar. I have my TV and my soundbar connected over the ARC HDMI port.

When I start playing new Dolby Atmos content on Netflix, for example, I see a message on the soundbar:

Dolby Surround

However, I do not see the message I am expecting, which is:

Dolby Atmos

I have tried Disney+, Amazon Prime and Apple Music but am seeing the same issue.

Does anybody know what the problem might be?

Re: Dolby Atmos not working with Google Chromecast

blueandgreen — Tue, 29 Mar 2022 17:06:14 GMT

answering my own question:

managed to get it working (in Disney+) by connecting the Chromecast into HDM1 on the soundbar- now showing:

Dolby Atmos

Re: Dolby Atmos not working with Google Chromecast

Jeran — Tue, 05 Apr 2022 18:51:40 GMT

Hey there blueandgreen,

I'm glad you were able to find a solution to your Dolby Atmos issue! I appreciate you coming back with your solution as well. Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Dolby Atmos not working with Google Chromecast

Jeran — Mon, 11 Apr 2022 20:27:09 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Dolby Atmos not working with Google Chromecast

blueandgreen — Mon, 11 Apr 2022 20:41:32 GMT

no more help required- thank you!

Re: Dolby Atmos not working with Google Chromecast

Jeran — Tue, 12 Apr 2022 17:21:34 GMT

Of course! In that case, I'll go ahead and lock up this thread. Again, thank you for coming back with your solution! If you run into any more issues in the future, feel free to create a new thread.

Best regards,

Jeran