topic Can’t communicate with tablet Chrome Cast in Streaming

Can’t communicate with tablet Chrome Cast

Jmike — Tue, 12 Apr 2022 23:39:13 GMT

I have rebooted Wi-Fi several times

I have tried 2G and 5G

I have checked privacy settings

I went through the trouble shoot steps to no avail

I reset the Chrome Cast at least for times.

My tablet shows the device but refuses to communicate, I think it’s a woman

Spent hours on this please help

Re: Can’t communicate with tablet Chrome Cast

JenniferV — Sun, 17 Apr 2022 00:48:32 GMT

Hi Jmike,

Thanks for reaching out and for being a step ahead of us. Let's sort this out.

Quick questions: What type of Chromecast device do you have? What mobile phone are you using? Please try to use a different mobile phone. Also, please try to use a mobile hotspot so we can isolate if the issue is with your Chromecast or Wi-Fi network.

Thanks,

Jennifer

Re: Can’t communicate with tablet Chrome Cast

JenniferV — Wed, 20 Apr 2022 01:09:40 GMT

Hi there,

How's it going? Did those steps help?

Thanks,

Jennifer

Re: Can’t communicate with tablet Chrome Cast

JenniferV — Thu, 21 Apr 2022 01:11:13 GMT

Hi Jmike,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Can’t communicate with tablet Chrome Cast

Jeran — Fri, 22 Apr 2022 15:40:19 GMT

Hey there!

We haven't heard back from Jmike, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran