topic Re: Chromecast with Google TV Setup Parent Permission Needed in Streaming

Chromecast with Google TV Setup Parent Permission Needed

AlexAltamirano — Fri, 22 Apr 2022 01:39:05 GMT

Trying to setup my Chromecast through Google Home, after selecting my wifi its giving me Parent Permission Needed message.

Why is it asking this? I never used parental controls.

Re: Chromecast with Google TV Setup Parent Permission Needed

Grammsay — Fri, 22 Apr 2022 14:05:28 GMT

Hi Alex,

Have you tried factory resetting your Chromecast?

Re: Chromecast with Google TV Setup Parent Permission Needed

AlexAltamirano — Sat, 23 Apr 2022 03:18:32 GMT

I tried factory reset and go through the set up but I got the same message again.

Re: Chromecast with Google TV Setup Parent Permission Needed

Grammsay — Sat, 23 Apr 2022 08:56:54 GMT

Hi again Alex,

Sorry to hear the issue persists. Have you checked your Google Home to see if you have Parental Controls enabled? I know you said you didn't enable them, but it's worth checking.

This resource may be beneficial: https://support.google.com/chromecast/answer/10070481?hl=en

Additionally, if this is not the case, try reaching out to Chromecast Support directly via chat or phone here:

https://support.google.com/chromecast/gethelp

Re: Chromecast with Google TV Setup Parent Permission Needed

JenniferV — Tue, 26 Apr 2022 18:10:56 GMT

Hi folks,

Thanks for the help, Grammsay.

AlexAltamirano, how's it going? Still need help with this? If so, please reinstall the Google Home app and reboot your mobile phone and Wi-Fi router. Using a different mobile phone might also help.

Thanks,

Jennifer

Re: Chromecast with Google TV Setup Parent Permission Needed

Jeran — Fri, 29 Apr 2022 19:04:02 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran