topic Re: How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio in Streaming https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/16450#M1580 <P>Hey there,</P> <P>&nbsp;</P> <P>Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.</P> <P>&nbsp;</P> <P>Just checking up,</P> <P>Jeran</P> Thu, 23 Sep 2021 17:37:36 GMT Jeran 2021-09-23T17:37:36Z How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13258#M1238 <P><SPAN>How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio</SPAN></P><P><SPAN>I have called Vizio they say they can't do anything and I've contacted Google and got nowhere so can someone please tell me I bought the TV secondhand but under my Google home it says that my device is Castable but it is already in someone else's home</SPAN></P> Sat, 18 Sep 2021 00:19:43 GMT https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13258#M1238 Zippin 2021-09-18T00:19:43Z Re: How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13261#M1239 <P>You will probably have to factory reset the tv and start setup from scratch , this will erase any saved account data and allow you to set it up for your home.&nbsp;</P> Sat, 18 Sep 2021 01:18:36 GMT https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13261#M1239 Ashepherdson 2021-09-18T01:18:36Z Re: How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13566#M1262 <P>I have tried every form of factory reset I've contacted both Google and Vizio they said to maybe contact the former owner which is impossible</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20210910-192341_Home.jpg" style="width: 1440px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/843i98BA50526495C584/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20210910-192341_Home.jpg" alt="Screenshot_20210910-192341_Home.jpg" /></span></P><P> </P> Sun, 19 Sep 2021 01:23:34 GMT https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13566#M1262 Zippin 2021-09-19T01:23:34Z Re: How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13568#M1263 <P>Found this response from Vizio support&nbsp;</P><P>&nbsp;</P><P><SPAN>You should be able to go to the SmartCast input and select the Extras menu. You should then see an option that says VIZIO Accounts you can then unlink your television from the previous setup. Once this is complete you will have the Google Assistant option for pairing your television and Google Home device</SPAN></P> Sun, 19 Sep 2021 01:47:17 GMT https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/13568#M1263 Ashepherdson 2021-09-19T01:47:17Z Re: How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/16450#M1580 <P>Hey there,</P> <P>&nbsp;</P> <P>Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.</P> <P>&nbsp;</P> <P>Just checking up,</P> <P>Jeran</P> Thu, 23 Sep 2021 17:37:36 GMT https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/16450#M1580 Jeran 2021-09-23T17:37:36Z Re: How to remove former owner account and Home from built in Chromecast/Smartcast for Vizio https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/17080#M1653 <P>Hey there!</P> <P>&nbsp;</P> <P>We haven't heard back from Zippin, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.</P> <P>&nbsp;</P> <P>Thank you for your help, Asheperdson!</P> <P>&nbsp;</P> <P>Best regards,</P> <P>Jeran</P> Fri, 24 Sep 2021 17:58:48 GMT https://www.googlenestcommunity.com/t5/Streaming/How-to-remove-former-owner-account-and-Home-from-built-in-Chromecast/m-p/17080#M1653 Jeran 2021-09-24T17:58:48Z