topic Protection and Connection in Streaming

Protection and Connection

Nikihedgehog835 — Fri, 29 Apr 2022 21:16:26 GMT

This only happens when I go into YouTube. I have a Chromecast TV, and I feel like I keep getting hacked. My videos keep either pausing and playing on their own and even swapping videos and I have no idea how to check to see who is connected to my Chromecast TV.

Re: Protection and Connection

JenniferV — Wed, 04 May 2022 00:53:37 GMT

Hi Nikihedgehog835,

Thanks for reaching out and sorry to hear about that. Let's check on this further.

A few questions: When did this start? Are you using your own Wi-Fi network? If yes, is there anyone who's also using your network where the Chromecast is connected to? Please clear the data and/or cache of the YouTube app and reboot your Chromecast. Also, if you have a friend or a family member who's also using the same Wi-Fi network where the Chromecast is connected to, please check with them if they've tried to cast to your Chromecast.

Thanks,

Jennifer

Re: Protection and Connection

JenniferV — Sun, 08 May 2022 01:11:25 GMT

Hi there,

How's it going? Do you still need help?

Thanks,

Jennifer

Re: Protection and Connection

JenniferV — Mon, 09 May 2022 01:12:02 GMT

Hi Nikihedgehog835,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer