topic Re: Ambient mode in Streaming

Ambient mode

SteveC1975 — Mon, 11 Apr 2022 16:13:00 GMT

Ambient mode comes on about every hour while I'm watching a show, is there a way to disable or control ambient mode?

Re: Ambient mode

Cathal_S — Mon, 11 Apr 2022 18:24:05 GMT

Hi SteveC1975,

The ambient mode is designed to stop screen burn-in. I have seen other users that have used the 'stay awake' option within the developer options for this but you must first activate developer mode on the device to see these options.

Re: Ambient mode

Jeran — Mon, 25 Apr 2022 20:41:14 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Ambient mode

SteveC1975 — Tue, 26 Apr 2022 12:35:52 GMT

Jeran

The problem that I am experiencing is that the Chromecast (with TV) switches into Ambient mode while I am watching a show. I can easily switch back but it is a nuisance. My question is, can Ambient mode be disabled (turned off)?
Thanks

SteveC1975

Re: Ambient mode

Jeran — Tue, 26 Apr 2022 15:59:42 GMT

Hey there SteveC1975,

You are able to disable Ambient Mode using the Developer Mode settings. To activate Developer mode, go to Settings, System, About, Android TV OS Build and keep clicking on that option until it says "Developer Mode enabled". Then you'll want to go to the Developer Tools and looks for the option to Stay Awake.

That's all there is to it! Let me know if you had any other questions or concerns.

Best regards,

Jeran

Re: Ambient mode

SteveC1975 — Tue, 26 Apr 2022 18:22:17 GMT

Thanks, that was very helpful and I was able to disable ambient mode. I'll have to wait to see if it works, I'm sure it will.

Re: Ambient mode

Jeran — Tue, 26 Apr 2022 18:59:30 GMT

No problem at all! I'll leave the thread open for a few days to make sure everything is working properly, or if you have any other questions for us.

Best regards,

Jeran

Re: Ambient mode

Jeran — Fri, 29 Apr 2022 19:39:22 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Ambient mode

SteveC1975 — Sat, 30 Apr 2022 12:12:26 GMT

I believe you have resolved the issue, thanks for your help

Re: Ambient mode

JenniferV — Sat, 30 Apr 2022 17:31:04 GMT

Hi folks,

SteveC1975, awesome! Glad to hear that your issue is now resolved. I'll go ahead and lock this thread. Should you need help in the future, feel free to create a new thread and we'll be more than glad to help.

Thanks for the help, Cathal_S and Jeran.

Thanks,

Jennifer