topic Re: Can’t sync my chromecast with the TV in Streaming

Can’t sync my chromecast with the TV

german1889 — Sat, 23 Apr 2022 16:40:03 GMT

Hey, how are you? I have a question. I used to use a 3rd gen chromecast in my other house, but now I’ve moved out and I’m trying to set up the same chromecast in another TV but apprently the chromecast is stil trying to connect to my old wifi and that’s why I’m struggling to connect. Do you know what could be happening? Thanks!

Re: Can’t sync my chromecast with the TV

David_K — Sun, 24 Apr 2022 10:24:21 GMT

Not bad thanks german1889, hope you're well also.

If you've already changed to a different Wi-Fi network, try these steps:

Open the Google Home app.
At the top left, tap Add + > Set up device > New device > set up new devices in your home.
Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

Re: Can’t sync my chromecast with the TV

JenniferV — Wed, 27 Apr 2022 21:28:14 GMT

Hey folks,

Thanks for the help, davidking.

german1889, how's it going? Were you able to setup your Chromecast to your new network?

Thanks,

Jennifer

Re: Can’t sync my chromecast with the TV

JenniferV — Sat, 30 Apr 2022 22:14:06 GMT

Hi german1889,

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

Re: Can’t sync my chromecast with the TV

JenniferV — Sun, 01 May 2022 23:13:19 GMT

Hey there,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer