topic Re: Chrome cast not connecting in Streaming

Chrome cast not connecting

RK0999 — Wed, 27 Apr 2022 12:54:18 GMT

Post changing my internet network and modem through the user name and password are same for the mobile as well as the Chrome cast but I can't connect.

It goes through procedure but gives the message at the end that can't connect to the devise

Re: Chrome cast not connecting

JenniferV — Mon, 02 May 2022 00:56:12 GMT

Hi RK0999,

Thanks for reaching out. Please try to manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

If the issue persists, factory reset your Chromecast. Here's a guide: How to factory reset your Chromecast.

Thanks,

Jennifer

Re: Chrome cast not connecting

JenniferV — Thu, 05 May 2022 01:05:04 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Chrome cast not connecting

Jeran — Fri, 06 May 2022 15:58:51 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran