topic chromecast with google tv its not recognized by my samsung tv in Streaming

chromecast with google tv its not recognized by my samsung tv

taylocs — Tue, 10 May 2022 12:35:01 GMT

Hello!

I just bought the chromecast with google tv and it doesn't work. when I connect to my TV HDMI a message appears: " the resolution is not supported". My samsung TV is from 2010, model LN46C530, but until yesterday I used it normally with the chromecast generation 1.

Anybody with the same problem?

Re: chromecast with google tv its not recognized by my samsung tv

JenniferV — Sat, 14 May 2022 23:56:14 GMT

Hi taylocs,

Thanks for reaching out. Could you please try to plug the Chromecast with Google TV on a different HDMI port on your TV and test? Plugging it on a different TV screen might also help.

Thanks,

Jennifer

Re: chromecast with google tv its not recognized by my samsung tv

taylocs — Mon, 16 May 2022 12:26:34 GMT

hello!

YES, i did that, i plug on my computer monitor and then plug it again on my samsung tv and it works 🙂

Re: chromecast with google tv its not recognized by my samsung tv

Jeran — Mon, 16 May 2022 15:41:05 GMT

Hey there taylocs,

I'm glad to hear that it works now! In that case, did you have any other questions or concerns we can address?

Best regards,

Jeran

Re: chromecast with google tv its not recognized by my samsung tv

Jeran — Thu, 19 May 2022 15:52:12 GMT

Hey there!

We haven't heard back from taylocs, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran