topic Re: Cannot cast on connected chromecast in Streaming

Cannot cast on connected chromecast

pateet — Sat, 07 May 2022 12:26:09 GMT

Hello, I'm having an issue with chromecast that was working perfectly well for a few years until I changed wifi-router.

With the new router the chromecast seems to be connected to the wifi with internet access, but it's not visible to my android or desktop. Here is what I know:

1. Chromecast is in ambient mode, meaning its connected to wifi, and even has an internet access. I tried turning internet access off/on through router noticing that time is not displayed once it has no internet access

2. Chromecast and android are both connected to the same 5GHz wifi network (according to router settings).

3. Router settings except wifi name and password are set by default, I did not change or block anything

4. Turning wifi on android off/on does not help

5. Turning chromecast off/on does not help

6. Reset chromecast to factory settings does not help

7. Only thing that works is restarting the router. However, the chromecast is working only a few hours after the restart, in 3-4 hour it's the same issue

Thanks for any info I can get!

Re: Cannot cast on connected chromecast

pateet — Mon, 09 May 2022 20:35:23 GMT

For anyone having the same issue, changing Security in router settings from WPA2/WPA to WPA2 fixed the problem

Re: Cannot cast on connected chromecast

JenniferV — Tue, 10 May 2022 00:53:39 GMT

Hi pateet,

Glad to hear that this has been sorted out and thanks for sharing your resolution in the community — we appreciate it!

In the meantime, do you still have other questions and concerns?

Thanks,

Jennifer

Re: Cannot cast on connected chromecast

pateet — Tue, 10 May 2022 09:07:14 GMT

Not at all. I just might add that this happened with Sagemcom 5670 router. I hope this helps.

Thanks!

Re: Cannot cast on connected chromecast

Jeran — Tue, 10 May 2022 15:27:08 GMT

Hey there!

It looks like pateet was able to resolve their issue, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran