topic Always goes back to the beginning in Streaming

Always goes back to the beginning

Cmkjohnson — Wed, 11 May 2022 03:31:45 GMT

My issue is that when I pause a TV show with my Chromecast, and then I restart it, it always goes back to the beginning. It doesn't continue at the pause point. I figure it has to be a problem with my Chromecast bc if i just watch the show on my phone, without casting, it continues at the pause point. Has anyone else had a similar experience?

Re: Always goes back to the beginning

JenniferV — Mon, 16 May 2022 00:49:34 GMT

Hi Cmkjohnson,

Thanks for reaching out. Let's sort this out.

A few questions: When did the issue start? What type of Chromecast device do you have? Is this happening in all Chromecast-enabled apps? Please reboot your Chromecast and try casting your content again. Resetting your Chromecast might also help.

Thanks,

Jennifer

Re: Always goes back to the beginning

JenniferV — Thu, 19 May 2022 00:51:07 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Always goes back to the beginning

Jeran — Fri, 20 May 2022 15:55:07 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran