topic Chromecast not connecting to Wifi in Streaming

Chromecast not connecting to Wifi

Tamika81 — Sun, 15 May 2022 14:12:38 GMT

My chromecast in my bedroom will not connect to the wifi. My living room chromecast works fine but the bedroom one does not.

Re: Chromecast not connecting to Wifi

David_K — Sun, 15 May 2022 18:38:34 GMT

Are the Chromecast different models maybe? Try these steps:

Make sure your Chromecast is within 15 - 20 ft (4 - 6 m) of the Wi-Fi router. If you have a dual band router, try to set up your device on both the 2.4 GHz and 5 GHz bands.
Make sure Wi-Fi and Bluetooth are both turned ON on your phone or tablet.
Turn OFF mobile/cellular data.
Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
Reboot Chromecast by removing the power cable, then reconnect it.
Make sure you're using the latest version of the Google Home app, by checking your app store for any updates.
Restart the Google Home app.

Android: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app.
iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
Turn Wi-Fi off and on again on your phone or tablet.
Reopen the Google Home app.

If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one.

Re: Chromecast not connecting to Wifi

JenniferV — Wed, 18 May 2022 22:30:53 GMT

Hi folks,

Thanks for the help, davidking.

Tamika81, how's it going? Did you manage to get your Chromecast working?

Thanks,

Jennifer

Re: Chromecast not connecting to Wifi

JenniferV — Sat, 21 May 2022 22:39:44 GMT

Hi Tamika81,

I don't want to be a nudge but I'd like to check if you still need help with your Chromecast. Feel free to let me know if you do.

Thanks,

Jennifer

Re: Chromecast not connecting to Wifi

JenniferV — Sun, 22 May 2022 22:51:11 GMT

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer