topic Re: Chromecast built-in blank screen with audip in Streaming

Chromecast built-in blank screen with audip

aswoday — Fri, 22 Apr 2022 15:48:51 GMT

Hi i need help. When I try to cast my desktop using chromecast built-in on my Android TV it shows blackscreen but I still hear sound

Re: Chromecast built-in blank screen with audip

Jeran — Thu, 12 May 2022 17:23:46 GMT

Hey there aswoday,

I apologize about the late response on this, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know this issues can be hard to troubleshoot. Let me just ask you some questions about what's happening:

When did this issue start happening?
What is the cast firmware version of your TV?
What version of Google Chrome are you using?
Do you have any issues casting a tab from Chrome?
Does this same issue occur when using Google Canary?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast built-in blank screen with audip

JenniferV — Mon, 16 May 2022 01:13:54 GMT

Hi there,

How's it going? Still need our help? Feel free to let us know if you do.

Thanks for the help here, Jeran.

Regards,

Jennifer

Re: Chromecast built-in blank screen with audip

JenniferV — Tue, 17 May 2022 01:19:00 GMT

Hi aswoday,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer