topic Re: Cant communicate with chromecast after changing hub in Streaming

Cant communicate with chromecast after changing hub

StevieG — Sun, 15 May 2022 09:34:55 GMT

Got a new hub, can't set up chromecast. Getting a message saying the Home app can't communicate with the CC. CC still trying to connect with old hub. Tried a reboot by disconnecting from power as the CC tile is not on Home app anymore.

Re: Cant communicate with chromecast after changing hub

David_K — Sun, 15 May 2022 18:46:00 GMT

If you've already changed to a different Wi-Fi network, try these steps:

Open the Google Home app.
At the top left, tap Add + > Set up device > New device > set up new devices in your home.
Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

Re: Cant communicate with chromecast after changing hub

JenniferV — Wed, 18 May 2022 22:46:38 GMT

Hey there,

Thanks for the help, davidking.

StevieG, how's it going? Were you able to connect your Chromecast to your new network?

Thanks,

Jennifer

Re: Cant communicate with chromecast after changing hub

StevieG — Thu, 19 May 2022 07:16:33 GMT

Hi, yes I got the issue resolved. I had to do a factory reset of the device. All's good now. Thanks fir the help.

Re: Cant communicate with chromecast after changing hub

Jeran — Thu, 19 May 2022 15:21:54 GMT

Hey there!

It looks like StevieG was able to resolve the issue, so I'm locking up the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David and Jennifer!

Best regards,
Jeran