topic Chromecast in Streaming

Chromecast

Milli1503 — Fri, 27 May 2022 11:35:21 GMT

Why cant i connect my chromecast to wifi through home app

Re: Chromecast

JenniferV — Sat, 28 May 2022 23:51:30 GMT

Hi Milli1503,

Thanks for reaching out. Let's sort this out.

A few questions: What type of Chromecast device do you have? How far is your Chromecast from the Wi-Fi router? What's the LED light status in your Chromecast? What message are you getting when connecting your Chromecast to the Wi-Fi network? Please make sure your Chromecast device is within 15 to 20 feet of the setup device and the Wi-Fi router. Rebooting your Wi-Fi router and Chromecast might also help.

Keep me posted.

Thanks,

Jennifer

Re: Chromecast

JenniferV — Tue, 31 May 2022 23:53:11 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Chromecast

JenniferV — Thu, 02 Jun 2022 00:25:13 GMT

Hey Milli1503,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Chromecast

Jeran — Fri, 03 Jun 2022 15:35:07 GMT

Hey there!

We haven't heard back from Milli1503, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran